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DISPATCH OPEN

(972) 555-0181

JOB SCOPE · 911-EMG · ACTIVE

Burst pipe.
A truck is rolling.

One ring. Real dispatcher. Next available truck. We stay on the line until water stops moving and the quote is written before a wrench moves.

CALL (972) 555-0181 Estimate first

T MINUS ZERO · DISPATCH PLAYBOOK

Every step of an emergency, posted in advance.

  1. 00:00

    CALL OPENED

    Real on-call dispatcher answers. Confirms address, asks where water is going, kids/pets in the home, where the main shut-off is.

  2. 00:02

    TRIAGE LIVE

    Dispatcher walks you through stopping water now — house shut-off or the angle stop on the failed fixture. Stays on the line until water stops.

  3. 00:04

    TRUCK ASSIGNED

    Routing system picks the nearest available crew, locks the job to one truck. You get a name and a real arrival window, not "any time tonight".

  4. 00:23

    TRUCK ON SITE

    Median Plano dispatch. Crew lead introduces, surveys the scene, opens the wall or pulls the trap, photographs the failure point.

  5. 00:25

    LINE-ITEM QUOTE

    Truck roll, labour rate, parts, after-hours surcharge (if applicable) on one signed page. No mystery additions later.

  6. 00:45

    REPAIR IN PROGRESS

    Joint cut, fitting replaced, line pressure-tested. You can watch every step; we explain what we are doing and why.

  7. +01:00

    JOB CLOSED

    Cabinet mopped, joist dried where accessible, magnetic sweep of the driveway, written 1-yr workmanship warranty signed, paid invoice in your email.

ESTIMATOR · WORKING NUMBER

See the working number before you dial.

Not a brochure price. The slider uses the same per-hour rates and after-hours surcharge the truck quotes on site, with truck roll, diagnosis, and the warranty already in. Sean reviews the final number by hand before it reaches you.

  • TRUCK ROLL · DIAGNOSIS · WARRANTY · INCLUDED
  • OVERNIGHT SURCHARGE · SAME LINE · NEVER HIDDEN
  • 1-YR WORKMANSHIP · TRANSFERABLE ON SALE

Instant working estimate

What is happening?
When?

Estimated range

$560 – $1,030

Burst-pipe emergency, overnight / weekend. Truck roll, diagnosis, and the workmanship warranty are already in this number.

Adjacent scopes the same truck handles

One number for everything below the floor.

JOB-02 · DRAIN OPEN

Drain & sewer

Roots, grease, wipes. We camera the line, identify the failure, and clear it without digging where we can. Footage and a written summary land in your inbox the same day.

  • · Kitchen, lavatory and main-line clears
  • · Hydro-jet up to 4000 PSI on accessible mains
  • · PVC and cast-iron camera with locator
  • · Written 90-day clear-line guarantee
JOB-03 · HEATER STOCK ON TRUCK

Water heaters

Most 40 to 75-gallon tanks and common tankless units in stock. Pull the old unit, install the new one to code, set the thermostat with you watching, hand over the manufacturer paperwork and our 5-year workmanship warranty.

  • · TANK · A.O. SMITH · BRADFORD WHITE · RHEEM
  • · TANKLESS · RINNAI + NAVIEN CERTIFIED
  • · CODE-COMPLIANT PAN · T&P · EXPANSION TANK
  • · 5-YR WORKMANSHIP + MANUFACTURER PARTS

CLOSED TICKETS · EMERGENCY QUEUE

Neighbors we pulled through the worst hour.

TICKET #2210 CLOSED · 5★

"Called five plumbers about a no-hot-water Sunday morning. Halligan was the only one who answered and gave me a real arrival window. Same-day swap, written warranty, no upsell. We use them now for the rental properties too."

Marcus Holloway · Homeowner, Richardson
TICKET #2211 CLOSED · 5★

"Pipe burst under the kitchen sink at 1 a.m. Sean's truck was in the driveway in 18 minutes. Cut the water, found the failed fitting, swapped it, and dried the cabinet. I paid the bill at 3 a.m. with a smile."

Renata Phillips · Homeowner, Plano West
TICKET #2212 CLOSED · 5★

"Ceiling stain over the garage that wouldn't stop. The previous plumber patched twice and it leaked twice. Halligan opened the wall, found the actual failed solder joint, fixed it, and showed me the photos. Dry for a year now."

Thomas Beaulieu · Homeowner, Allen Twin Creeks

DISPATCH FAQ · 911-EMG

What people ask at 2 a.m.

Q01 · I called and the line is busy. What do I do?
If the line is busy at 3 a.m., hang up and call back. Dispatch rolls all incoming traffic into one queue; you will get a person within two ring cycles.
Q02 · Do you actually answer at night, or is it an answering service?
Real on-call dispatcher, not a national answering service that takes a message. We log the time-of-call against the truck dispatch so we can show you the timestamp on the invoice.
Q03 · Can you cap a line so I can stop water without you?
Yes. Before the truck arrives, dispatch will walk you through finding the house shut-off or the angle stop on the affected fixture, and stay on the line until water stops. Free, regardless of whether you hire us.
Q04 · What if my issue is not actually an emergency?
We will tell you straight. A slow drip in the basement at 2 a.m. is not the same as a slab leak; we will book the daytime slot, save you the surcharge, and protect the part for the technician on the morning shift.
Q05 · Do you handle commercial property?
Light commercial, restaurants, retail strips, small offices. Heavy commercial we sub through a partner shop and stay on the project as the local point of contact.

DISPATCH · OPEN · 24/7

Don't text. Just call.

(972) 555-0181

Water is the enemy of time. One number, no menu tree. Dispatcher stays on the line until water stops moving.

Live prototype Built for Halligan Plumbing.

Full offer